Shipping policy

Digital Delivery Policy

Last updated: September 23, 2026

This Digital Delivery Policy explains how our products and services are delivered. All of our products and services are digital, so no physical items are shipped.

1. Merchant identification

Distryctive LLC
EIN: 42-5204425
Registered address: 1323 NW Hidden Ridge Cir, Blue Springs, MO 64015, United States
Email: info@distryctivellc.com
Phone: +1 660 312 9835

2. Nature of our products and services

Distryctive LLC offers digital products and digital marketing services.

This may include, among others:

  • Downloadable guides

  • Ebooks

  • Playbooks

  • Templates

  • Digital resources

  • Digital marketing services

  • Consulting or advisory services

  • Strategic documents

  • Creative or advertising materials

No physical items are shipped, and no couriers, shipping carriers, or postal services are involved.

3. Delivery of digital products

Once payment has been confirmed, the digital product may be delivered through one or more of the following methods:

  • A download available on our website

  • A download link sent to the email address provided by the customer

  • Access through the platform where the product is hosted

  • Delivery by email or another agreed digital channel

Delivery is usually immediate. If there is a delay due to technical reasons, you will normally receive access within a maximum of 24 hours.

4. Delivery of digital marketing services

Digital marketing services are delivered online.

Depending on the service purchased, delivery may take place through:

  • Email

  • Video calls

  • Written reports

  • Strategic documents

  • Shared folders

  • Advertising platforms

  • Web platforms

  • Project management tools

  • Other digital channels agreed with the customer

Delivery times may vary depending on the type of service, scope of the project, customer requirements, speed of communication, and the information required to complete the work.

5. Customer responsibility for accessing the product or service

To properly receive and use a digital product or service, the customer is responsible for:

  • Providing a correct and active email address

  • Checking their inbox, spam, junk, or promotions folders

  • Having a stable internet connection

  • Using a compatible device to open, read, or access the files

  • Providing the information required to complete a service

  • Responding within a reasonable period when their participation or approval is required

We are not responsible for delivery failures caused by incorrect email addresses, device problems, lack of internet connection, delayed responses from the customer, or any other issue outside our control.

6. Delivery costs

Because our products and services are digital, there are no physical shipping or delivery charges.

The price shown at checkout will be the final price of the product or service, unless taxes, fees, commissions, or additional services previously agreed upon apply.

7. Delivery problems

If you have not received your digital product, access link, or information related to the service purchased, you must contact us within 7 days of purchase at:

info@distryctivellc.com

Please include the following information:

  • Full name

  • Email address used for the purchase

  • Order or invoice number

  • Product or service purchased

  • Brief description of the issue

If the issue is verified, we will resend the access details or provide an alternative delivery method at no additional cost.

8. Taxes

Depending on your location and applicable regulations, prices may or may not include tax